The other day, I stayed at the W hotel in San Francisco. As I was stepping into the shower I noticed that the bath mat towel used when stepping out on the floor after showering was rolled instead of folded. This meant that I could tap it with my foot just before stepping into the shower instead of bending down and un-folding it. I then turned on the shower and noticed that the shower head had been pointed towards the wall, making the first bit of cold water that is always in the pipes go onto the wall instead of me. Finally, as I went out of the shower, I found the bathrobe next to the shower with the string tied in a way so I could just pull the string and the bathrobe would open instead of having to untie the knot. Future more the string was secured to the side of the bathrobe so it didnt fall down on the floor.

This is exactly the kind of attention to detail that most hotels and restaurants don't think about. (And most web designers don't think about them, either.)

(Henrik's blog is pretty interesting; you should check it out: http://blog.hellohenrik.com)